Gratuity Consulting

Senior IT infrastructure professional

Job Location: Bengaluru Chennai Pune
Employment Type: Full Time
Experience Required: 8-14
Role: IT/Cloud/AI

This is a senior infrastructure role where you’ll ensure system stability, disaster readiness, and future scalability for critical BFSI applications.

Key Responsibilities:

1. Infrastructure Management

  • Design, set up, and maintain IT systems like servers, networks, software, and tools
  • Ensure systems are always available and working properly
  • Provide advanced (L3) production support when issues occur
  • Support users and internal teams technically
  • Help align IT systems with business goals

2. Disaster Recovery (DR)

  • Plan what to do if systems crash, data is lost, or a disaster happens
  • Make sure data can be recovered quickly (virtual and physical)
  • Identify risks and weak points in systems
  • Regularly test disaster recovery plans to ensure they actually work
  • Coordinate with crisis and business teams during major incidents

3. Capacity Management

  • Predict future IT needs based on business growth
  • Ensure systems have enough resources (CPU, memory, storage, etc.)
  • Monitor system performance and fix bottlenecks
  • Plan infrastructure upgrades in advance
  • Optimize costs by avoiding overuse or waste of resources

Must-Have Skills:

  • Hands-on experience in:
    -Infrastructure Management
    -Disaster Recovery
    -Capacity Management
  • Strong L3 Production Support background
  • Python scripting experience (for automation & troubleshooting)
  • Strong debugging and problem-solving skills
  • Willingness to work in rotational shifts (including night shifts)

Good-to-Have Skills:

  • ITIL certification or strong ITIL knowledge
  • Good communication skills
  • Team player mindset
  • Additional Python experience

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