Job Location: Bengaluru
Employment Type: Full Time
Experience Required: 4-8
Role: Administrator
Must-Have:
- Manage and maintain Citrix Virtual Desktops and Applications
- Optimal Delivery with high performance, security and availability
- Ability to administer Citrix environment including install, Configure, and maintain Store Front, NetScaler, PVS/MCS, WEM, UPM and director
- Ability to deploy image, session brokering, Citrix Farms
- Monitor system health, session performance and user experience
- Optimize VDAs, image, load and profile management
- Resolve Citrix related incidents, perform RCAs
- Knowledge about PowerShell scripting to automate the admin tasks
- Manage KB creation and updates, SOP creation
- Knowledge about incident management and process adherence
- Knowledge about monitoring tools like Citrix Director, Load Balancing, Performance Counter
- Troubleshooting skills across layers like Operating system, Storage and network
Soft Skills:
- Strong analytic and problem-solving skills.
- Excellent verbal and written communication
- Focus on delivery and customer services.
- Ability to manage escalations and coordinate with different teams.
- Team player