SecOps (Security Incident Response (SIR) and Vulnerability Response (VUL))

Desired Competencies (Technical/Behavioral Competency):

Must-Have:

 ServiceNow implementation experience in Security operations

• Security Incident Response, Vulnerability Response, Threat Intelligence, Configuration Compliance or modules
• ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset – not limited to) will be an added advantage.
• Working experience in implementation of catalog items and record producers.
• Working experience in configuring Security incident response applications and OOB/ custom integration build with SIEM tool/TI enrichment tools
• Experience in building email integration for importing suspicious emails as Security incidents (Phishing use case)
• Working experience in configuring Vulnerability response applications and integration with one of vulnerability scanner tool
• Build service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service
• Uses scripting tools and Service Now functionality create scriptto automate rote tasks being done in Service Now.
• Performs integrations and process automation using ServiceNow Orchestration.
• Load, manipulate and maintain data between ServiceNow and other systems.
• Thorough understanding of ServiceNow Security incident response and Vulnerable Item processes
• Performs system and integration testing with sample and live data Monitor health, usage, and overall compliance of the application.