Gratuity Consulting

TWS scheduler & Admin

 Configuration and maintenance of Hardware Asset Management Workspace for Operational Use
 Knowledge transfer to Hardware Asset Management Team on Hardware Asset Management Workspace for supporting day-to-day activities
 Ensure Correctness and Completeness of Asset related attributes being populated from Discovery as well as non-discoverable attributes
 Daily remediation of discrepancies and gaps reported through the ITAM Dashboards
 Hardware Model Management – Normalization of Hardware Models and population of Lifecycle data (EOL/EOS) from Content Library
 Alignment of Hardware Models and Service Catalog
 Establish and manage data Certification cycle for Product Owners to certify and attest to the EOL/EOS dates populated from the Content Library aligned to Hardware Models
 Identify and report on Hardware Product EOL/EOS dates with a focus on Products that have approaching EOL/EOS dates, Approved Exceptions & Remediation Activities in progress
 Enablement of Out of the Box Catalogs/Workflows for Lifecycle Management
 Population of Financial data for each of the defined Hardware
 Correctness and Completeness of Financial field population for all Hardware Models
 Tracking and reporting on financial costs associated with Hardware Assets

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